Home Xbox Forum how do you cancel an xbox live membership subscription?

how do you cancel an xbox live membership subscription?

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i live in the UK
Update:
i cant find account management 🙁

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2 COMMENTS

  1. Go to xbox.com, under your account management settings there is a cancel automatic renewal on the subscription and then you’ll be able to play out whatever time you have left and when it come up for renewal it will be gone 🙂

    Hope this helps.

  2. I’m pretty sure Microsoft has not added the option to cancel an account online. You have to call them to cancel your subscription OR change your auto-renewal status. You can call them at:

    1-800-4MY-XBOX.

    It’s quite easy and they’ll take care of it wihout too much hassle. You will need to have some info available, though, like your gamertag, last four digits of credit card used on the account and billing address. They need to make sure it’s actually the account holder that cancelling.

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