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Can’t connect to Xbox Live but my internet is working?

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I was playing mulitplayer on a game today and it kicked me off and said I couldn’t connect to xbox live. Thinking it was just a normal disconnection I tried to sign in and it wouldn’t connect. So I tested my connection and it told me that my internet couldn’t connect to Xbox Live. I reset my router and unplugged my ethernet cord multiple times and nothing is working. The internet in my house is perfect but I can’t connect to xbox live. Please help!

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2 COMMENTS

  1. This is a known issue. i cant sign in either, its a comcast internet issue. they are aware and working on it. A lot of comcast customers are having the same issue, they said to just wait while they work it out.

  2. It’s not just you it’s happening to me to and other people I don’t know what’s going on but it seems to be happening to most people and not everyone

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