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xbox 360 tray issues?

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I ejected a game from the console put in a new game and now it wont shut. Not sure what could have happened in those few seconds. Any suggestions?
Update:
It will not shut. It has nothing to do with the game inserted incorrectly because it wont shut w/o a game in the tray.

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3 COMMENTS

  1. listen and see if its trying to close, if it is call microsoft, if it isn’t call microsoft, but if they don’t help you do the below: I

    V

    try turning off the console if it doesn’t shut then push it in with force.

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