1. You go on settings and there should be one saying gamer zone, as far as I know you just change that.

    Hope this helps, Connor.

  2. The only way to promote your account is from the console. If it requires you to accept the TOU with the parent password you can go to [url is not allowed] to try and reset the password on the parent account. If you can’t reset it this way you can go to [url is not allowed] and attempt the password recovery form. If you are unable to reset the password with the msa recovery form call Xbox support and they can assist you from there on with getting the parent account password reset.

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